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Mardey's - Partner Program
At Mardey’s, We recognize that each partner has unique needs, which is why our Partner Program is specifically and individually tailored.
We don’t believe in a one-size-fits-all solution; instead, we embrace a personalized approach to service programs for our diverse range of partners.
Our goal is simple yet impactful: to provide reliable, quality, and affordable services. With our extensive expertise in both appliance sales and service, we design programs that protect your investments and clients while addressing the common challenges faced in the industry.
THIS INCLUDES
Property Management CompaniesBuildersLandlordsMulti-Property InvestorsHomeowners AssociationsRealtorsPrivate Investment Firms
We take the time to understand your specific struggles, needs, and requirements. This careful analysis allows us to develop a plan that is not just effective but transformative for your business operations. With Mardey’s tailored approach, experience a partnership that truly enhances the way you operate, ensuring satisfaction and success at every turn.
At Mardey’s, the scale of your needs never compromises the quality of our service. Whether you’re a partner managing ten properties or overseeing two thousand, our dedication to providing exceptional service remains steadfast. From a single washer replacement to a massive 500-unit swap in a 25-building community, our commitment to excellence and meticulous service is an unwavering guarantee. With Mardey’s, you can trust that every project, big or small, receives the same level of attention, expertise, and dedication.
Emergency Repair Services
Essential for property managers and HOAs to address urgent issues that might affect multiple residents.
Appliance Sale’s / Replacements
New and Open Box Appliance options at partner rates (Significant Savings)
Customized Service Packages
Tailored packages that cater to the specific needs of the client, such as dealing with high-end or specialized appliances, or offering services like appliance installation or upgrades.
Extended Warranty Plans
Providing extended warranty service beyond the manufacturer’s warranty, which can be a significant value-add for property investors and managers.
Online Management Portal
Providing a digital platform for clients to easily schedule services, track repair status, and manage billing. This adds convenience and transparency for busy property managers and investors.
Seasonal Tune-Up Services
Offer services that prepare appliances for heavy use during peak seasons, such as air conditioners in summer or heating systems in winter.
Appliance Upgrade Consultations
Provide expert advice on upgrading to more efficient or modern appliances, including cost-benefit analysis and return on investment estimates.
Preventive Maintenance Plans
Offer services that prepare appliances for heavy use during peak seasons, such as air conditioners in summer or heating systems in winter.
Priority Repair Services
A service where clients receive expedited repair services. For property managers and HOAs who need quick turnarounds to maintain tenant satisfaction and property value.
Bulk Service Contracts
Offering discounted rates for multiple properties or appliances. For property investors and HOAs with numerous appliances across different locations.
Group Training for Maintenance Staff
Conduct training sessions for on-site maintenance personnel of large properties or HOA communities, equipping them with basic troubleshooting and preventive maintenance skills.
Customizable Response Time Guarantees
Offer different tiers of service response times, allowing clients to choose how quickly a technician will arrive after a service request, based on their needs and budget.
Smart Appliance Integration
Assist with the integration and maintenance of smart home appliances, offering troubleshooting and updates as part of a service plan.
Multi-Year Service Agreements
Provide long-term service agreements for continuous care and maintenance, offering peace of mind and financial predictability to property managers and investors.
Appliance Inventory and Lifespan Tracking
Maintain an inventory of all appliances for each property, including age, warranty status, and expected lifespan, to help clients plan for replacements and budgeting.
Exclusive Vendor Partnerships
Collaborate with appliance manufacturers or suppliers to offer special discounts or early access to new models and technology upgrades.
Eco-Friendly Disposal Services
Provide environmentally responsible disposal or recycling services for old or replaced appliances, emphasizing sustainability.
Mardey's Partner Administrator
Streamlined Service, Personalized Care
Becoming a partner at Mardey’s means entering into a relationship where your needs and logistics are handled with utmost care and professionalism. We understand that managing logistics can often be a complex and demanding aspect of your operation. That’s where our dedicated Partner Administrator comes in – making things effortless for you.
As a valued partner, you’ll be assigned a dedicated account administrator whose primary role is to understand and adapt to your unique processes and requirements. This ensures that whenever you need our services, they are not only addressed promptly but also tailored to fit the specific needs of your operation. Our approach involves integrating our processes seamlessly with your administrative practices. This synchronization allows for flawless execution from start to finish, ensuring that every system, individual, or entity involved is engaged precisely as your procedures dictate.
Becoming a partner at Mardey’s means entering into a relationship where your needs and logistics are handled with utmost care and professionalism. We understand that managing logistics can often be a complex and demanding aspect of your operation. That’s where our dedicated Partner Administrator comes in – making things effortless for you.
Smart Scheduling System
Utilizing AI-powered scheduling tools, we ensure appointments are set at your convenience, optimizing efficiency and reducing wait times.
Real-Time Tracking and Updates
Our sophisticated tracking system allows you to monitor your service request in real-time, offering transparency and peace of mind from start to finish.
Advanced Diagnostic Equipment
Our technicians are equipped with the latest diagnostic tools, enabling accurate and quick identification of issues, leading to faster, more effective repairs.
Interactive Customer Portal
A user-friendly online platform that provides instant access to service histories, warranty information, and the ability to manage appointments and payments with ease.
Mobile-Enabled Communication
Stay connected with our team through our mobile app, offering instant messaging, notifications, and updates directly to your smartphone.
Data-Driven Service Customization
Leveraging data analytics to understand and anticipate your needs, allowing us to tailor services that suit your specific requirements.
Eco-Friendly Digital Documentation
Embracing a paperless approach, all our documentation, from invoices to service reports, is available digitally, contributing to environmental sustainability.
Remote Assistance Capabilities
Offering virtual consultations and remote troubleshooting options, minimizing the need for on-site visits without compromising on service quality.
Internet of Things (IoT) Integration
Utilizing IoT technology to perform predictive maintenance on smart appliances, ensuring they run efficiently and reducing the likelihood of unexpected breakdowns.
